RFIoT®RFIoT Ltd ("RFIoT", "we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.rfiot.uk) or engage with our services.
1. Information We Collect
1.1 Information you provide
- Contact details (name, email address, phone number, company name)
- Enquiries submitted via forms or email
- Information provided during onboarding or contractual engagement
1.2 Automatically collected data
- IP address, browser type, and device information
- Website usage data via cookies and analytics tools
- Pages visited, time spent, and interaction patterns
1.3 Operational and service data
Where applicable, our RFID and IoT solutions may process:
- Asset identifiers (e.g., RFID tag IDs)
- Location and movement data of tagged assets
- System usage logs and performance data
We do not collect personal data beyond what is necessary for service delivery.
2. How We Use Your Information
We use your data to:
- Respond to enquiries and provide requested information
- Deliver, maintain, and improve our services
- Provide dashboard access and API functionality
- Monitor system performance and security
- Comply with legal and regulatory obligations
3. Legal Basis for Processing (GDPR)
We process data under the following lawful bases:
- Contractual necessity – to deliver agreed services
- Legitimate interests – improving services and operations
- Consent – where required (e.g., marketing communications)
- Legal obligation – compliance with applicable laws
4. Data Sharing
We do not sell your data. We may share data with:
- Trusted service providers (e.g., hosting, analytics, cloud infrastructure)
- Integration partners where required for system interoperability
- Regulatory authorities where legally required
All third parties are required to maintain appropriate data protection standards.
5. Data Retention
We retain data only as long as necessary:
- Contractual data: duration of service + statutory retention period
- Technical/log data: retained for operational and security purposes
- Marketing data: until consent is withdrawn
6. Data Security
We implement appropriate technical and organisational measures, including:
- Secure cloud infrastructure
- Access controls and authentication
- Encryption where appropriate
However, no system is completely secure, and users share data at their own risk.
7. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
Requests can be made via: info@rfiot.uk
8. Cookies
Our website uses cookies to enhance user experience and analyse traffic. You can manage cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
10. Changes to this Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
11. Contact
For any privacy-related queries:
RFIoT Ltd
Email: info@rfiot.uk
Website: https://rfiot.uk